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Return and refund policy
BLOOM & GROW FLAGSHIP BRANDS
INDEPENDENT VENDOR BRANDS
Return of Goods
- Once an agreement has been made all returned Goods must be in perfect order, in original packaging and in resale condition, unused and unopened.
- Delivery of returned Goods will be made to the Bloom and Grow™ warehouse and is at the expense of the Trade Customer.
- Please refer to the separate Bloom and Grow™ returns policy should the return of goods for a credit against the Trade Customers account be required for reasons of product defects.
- Credit notes will only be issued when Goods have been received by Bloom and Grow™ and all above conditions have been met.
Return and refund policies are set by Vendors. Retailers must review these before ordering.
Bloom & Grow is not responsible for:
- Vendor defects,
- shipping errors,
- Vendor refusal to accept returns,
- disputes relating to Vendor Goods.